McNulty Jewelers, located at 7603 N Union Blvd, Colorado Springs, CO 80920, is a distinguished jeweler known for exceptional engagement ring creation and comprehensive jewelry services in El Paso County. With a customer-centric approach, McNulty Jewelers specializes in custom designs, repairs, and restorations, making it a go-to destination for those looking to create a unique engagement ring or enhance their jewelry collection. The staff, including skilled artisans led by the owner Eddie, is praised for their professionalism, attentiveness, and ability to bring clients' visions to life.
The store has garnered a substantial number of reviews, with a total of 368 reviews evaluated. Positive feedback often highlights the quality of craftsmanship, fair pricing, and friendly service, demonstrating a strong commitment to customer satisfaction. However, some negative reviews express concerns about wait times for repairs and varying customer service experiences.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews reflects a highly positive atmosphere, with 85% of the reviews rated as positive, 10% as neutral, and 5% as negative.
**Opening Hours**:
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members**:
- Eddie (Owner)
Best Review:
Erica praised McNulty Jewelers for their reasonable pricing and timely work, emphasizing that her wedding ring repairs were done beyond her expectations.
Worst Review:
A customer named Sharon expressed dissatisfaction with the service she received regarding the cost of cleaning and repairs, describing the staff's attitude as unhelpful and suggesting she would not return.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.