Lane Mitchell Jewelers, located at 737 Manitou Ave, Manitou Springs, CO 80829, is renowned for its exceptional engagement ring creation services and personalized customer care. With over 450 reviews, this family-run jeweler has established a strong reputation in the community, particularly within the Pikes Peak region.
The store specializes in custom-designed jewelry, offering a vast selection of vintage, antique, and unique engagement rings. Lane Mitchell and his team of experienced jewelers focus on attentively understanding the specific desires of their clients, ensuring each piece is tailored to their customer’s vision. They also provide services such as jewelry repair, restoration, and valuable assessments.
The positive reviews highlight the friendly, knowledgeable staff, including notable names like Lane, Becca, and Karli, who have been praised for their helpfulness and professionalism. Many customers express their satisfaction with the craftsmanship and personal touch that goes into creating their engagement rings, stating that they felt valued throughout the shopping experience.
However, some negative reviews mention issues with service timing and pricing disagreements, suggesting that while many people have positive experiences, a few customers felt less satisfied with certain aspects of their interactions.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews indicates a strong positive experience among customers, with approximately 85% positive feedback, 10% neutral, and 5% negative.
Best Review:
J DUB commended Lane Mitchell Jewelers for their non-pressured sales approach and extensive knowledge, stating they felt completely supported during the search for the perfect engagement ring.
Worst Review:
A negative feedback noted by a customer expressed disappointment in their pricing compared to other venues, highlighting their perception of the jewelry store's approach to customer valuation.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Sunday: 10 AM - 5 PM
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 6 PM
**Staff Members:**
- Lane Mitchell
- Becca
- Karli
Positivity Score: 90%
Total Customer Feedback Reviewed: 452
Store Phone Number: 7196321170