85% Score | Gem Fine in Colorado Springs CO

Glenn's Jewelry and Loans, located at 1505 N Academy Blvd, Colorado Springs, CO 80909, offers a well-rounded experience for those in search of engagement rings and jewelry services. This family-operated store in El Paso County has garnered a reputation for attentive customer service and quality craftsmanship, making it a popular choice among locals.

The staff, led by owner Glenn Hunter, is praised for their approachability and expertise. Customers appreciate the guidance provided during the ring design process, ensuring that each piece is uniquely tailored to their needs. Services include custom jewelry design, repairs, and pawn loans, catering to various customer preferences. While the majority of reviews are positive, a few customers have reported issues with communication and service consistency.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings, and another 10% have encountered issues.

Opening Hours:
Monday to Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 4:30 PM
Sunday: Closed

Best Review: Jane commended the outstanding customer service she received when purchasing wedding rings, noting the staff's honesty and expertise as a significant factor in her positive experience.

Worst Review: Esti described a disappointing experience with a staff member's demeanor, feeling disrespected and unvalued during her visit, which ultimately led her to seek services elsewhere.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.

Positivity Score: 85%
Total Customer Feedback Reviewed: 115

Store Phone Number: 7195917331

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Gem Fine
Gem Fine
85%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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