Luisa Graff Jewelers in Colorado Springs CO

Luisa Graff Jewelers is a renowned family and veteran-owned jewelry store located at 5901 N Nevada Ave., Colorado Springs, CO 80918. The store specializes in creating stunning engagement rings, offering an extensive selection of over 15,000 fine jewelry items, including wedding sets and loose diamonds. The team, led by Luisa Graff, is known for providing personalized custom jewelry design, ensuring customers feel supported throughout the engagement ring creation process.

The jeweler's staff has garnered positive feedback for their attentive and non-pressuring service, fostering a warm atmosphere for customers. They offer various services, including jewelry repairs, custom designs, and thorough consultations. However, some customers reported issues with communication and pricing discrepancies regarding repairs, which marred their experience.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Highlighted Reviews:
Best Review:
A customer praised the exceptional service provided by Andrew and Rain for their creativity and patience during the engagement ring selection process, stating that the help they received made the experience memorable.

Worst Review:
A reviewer expressed dissatisfaction with the service after their ring was damaged, claiming the staff was condescending and uninformative, leading to a mistrust in the establishment's commitment to quality.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday: 10:00 AM - 6:30 PM
- Tuesday: 10:00 AM - 6:30 PM
- Wednesday: 10:00 AM - 6:30 PM
- Thursday: 10:00 AM - 6:30 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff Members Mentioned: Luisa Graff, Andrew Graff, Rain, Amy, Kat, Gloria, and others.