Luisa Graff Jewelers, Custom Engagement Rings in Colorado Springs , CO

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83.5% Score | Luisa Graff Jewelers in Colorado Springs CO

Luisa Graff Jewelers is a renowned family and veteran-owned jewelry store located at 5901 N Nevada Ave., Colorado Springs, CO 80918. The store specializes in creating stunning engagement rings, offering an extensive selection of over 15,000 fine jewelry items, including wedding sets and loose diamonds. The team, led by Luisa Graff, is known for providing personalized custom jewelry design, ensuring customers feel supported throughout the engagement ring creation process.

The jeweler's staff has garnered positive feedback for their attentive and non-pressuring service, fostering a warm atmosphere for customers. They offer various services, including jewelry repairs, custom designs, and thorough consultations. However, some customers reported issues with communication and pricing discrepancies regarding repairs, which marred their experience.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Highlighted Reviews:
Best Review:
A customer praised the exceptional service provided by Andrew and Rain for their creativity and patience during the engagement ring selection process, stating that the help they received made the experience memorable.

Worst Review:
A reviewer expressed dissatisfaction with the service after their ring was damaged, claiming the staff was condescending and uninformative, leading to a mistrust in the establishment's commitment to quality.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday: 10:00 AM - 6:30 PM
- Tuesday: 10:00 AM - 6:30 PM
- Wednesday: 10:00 AM - 6:30 PM
- Thursday: 10:00 AM - 6:30 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff Members Mentioned: Luisa Graff, Andrew Graff, Rain, Amy, Kat, Gloria, and others.

Positivity Score: 83.5%
Total Customer Feedback Reviewed: 1658

Store Phone Number: 7192600100

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83.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Luisa Graff Jewelers

At Luisa Graff Jewelers, we highly recommend having your diamond ring reveal at The Garden of the Gods. There is no place more romantic in all of Colorado Springs, CO, or better suited for an intimate engagement. The views are like something straight out of a movie and you're guaranteed to have the best proposal pics if you get someone to sneak around and snap some shots of your memorable moment.

Here in Colorado Springs, CO, the best time of year to find your dream ring at Luisa Graff Jewelers is Christmas. There's nothing more romantic than a holiday proposal surrounded by family and friends, after having enjoyed the most comforting home-cooked Christmas feast. Snuggle up with your sweetheart by a fire with a couple of Rum and Eggnogs and present her with a sparkling diamond engagement ring. Santa, Schmanta! You'll be sure to win the best gift-giver award this year.

You can expect to get down on one knee and pop the question anywhere from 1-2 weeks after you place your order with us at Luisa Graff Jewelers. Keep this timeline in mind when planning out your proposal process to ensure that you’re on track for the ideal engagement, and so you can approach this exciting moment in your life as stress-free as possible.

Round cut diamonds in a solitaire setting are the most popular diamond engagement ring at the Colorado Springs store of Luisa Graff Jewelers. Round cut diamonds are designed in such a way that they allow the most light to shine through, creating the most dazzling sparkle. Solitaire settings are a popular choice among our customers because they have a timeless appeal that suits any hand on any woman and allows the brilliant stone to really take center stage.

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Start Creating Your Ring

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