The Knight Watch & Jewelry Co. in Colorado Springs, located at 19 1/2 East Kiowa Street, is a family-owned jewelry store that specializes in the creation and sale of engagement rings, along with a range of vintage luxury watches. The store has garnered a reputation for its knowledgeable owner, Michael Knight, and his team, who have over 50 years of experience in the watch and jewelry industry. They pride themselves on providing authentic vintage pieces and heirloom-quality jewelry.
The store offers services ranging from engagement ring creation to watch repairs and restorations. Customers have noted the excellent craftsmanship and personalized service they receive, making it a great choice for those seeking a meaningful engagement ring. Operating hours are Wednesday to Friday from 11:00 AM to 5:00 PM, and they are closed on Saturdays through Tuesdays.
Customer feedback has been mixed, with 70 total reviews.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Despite the positive feedback about the craftsmanship and service, some customers expressed dissatisfaction with pricing and perceived snobbery at times.
Best Review:
Barbara appreciated the great service she received when getting her watch serviced and was thrilled with her purchase of a used Rolex, stating that it has become her everyday piece.
Worst Review:
Tania felt that her experience was less favorable, highlighting a high initial estimate for her watch repair and expressing frustration over what she perceived as snobbish attitudes in the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|-------------------------|
| Wednesday – Friday: 11:00 AM - 5:00 PM |
| Saturday – Tuesday: Closed |
Staff Members Mentioned:
- Michael Knight (Owner)
Positivity Score: 70%
Total Customer Feedback Reviewed: 79
Store Phone Number: 7196333628