Helzberg Diamonds, located at 1710 Briargate Blvd., Suite 471, Colorado Springs, CO 80920, is a trusted jeweler specializing in engagement ring creation and personalized service. With a strong reputation built over 100 years, the store provides an extensive selection of ethically sourced diamonds, customizable engagement rings, and knowledgeable staff ready to assist customers in their search for the perfect piece. The store operates within El Paso County and is known for offering a unique Diamond Room Experience, where customers can view and evaluate diamonds with expert guidance.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Many positive reviews highlight the helpful and knowledgeable staff, including Debbie, Dak, and Mira, who provide excellent customer service and assistance during the engagement ring selection process. However, some negative feedback points to inconsistencies in service quality and experiences with certain staff members.

Best Review:
Amanda praised the attentive service at this location, expressing excitement about shopping for Mother's Day gifts, indicating a positive shopping atmosphere.

Worst Review:
Giseleine shared disappointment regarding difficulties with resizing her engagement ring, highlighting a frustrating experience with the store's service.

**Store Hours**
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM

**Staff Members Mentioned**
- Debbie
- Dak
- Mira

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*