Tick Tock Shop, located at 7 N Circle Dr, Colorado Springs, CO 80909, is a distinguished jeweler renowned for its engagement ring creation and extensive watch and clock repair services. The shop is a family-owned establishment, with knowledgeable staff, including owners Carl and Jonathan Mattson, committed to providing a diverse selection of timepieces, including hundreds of clocks and over 1,700 watches on display. Customers can expect exceptional service, particularly in crafting personalized engagement rings and providing various watch repairs, from battery replacements to more complex services.

Operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | 9:00 AM - 5:30 PM |
| Tuesday | 9:00 AM - 5:30 PM |
| Wednesday | 9:00 AM - 5:30 PM |
| Thursday | 9:00 AM - 5:30 PM |
| Friday | 9:00 AM - 5:30 PM |
| Saturday | 9:00 AM - 3:00 PM |
| Sunday | Closed |

Review sentiment analysis was conducted on 628 reviews encompassing various platforms.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

Tick Tock Shop has been positively recognized for its knowledgeable staff and excellent repair services. Customers appreciate the vast array of clocks and watches, exceptional customer service, and the expertise of staff members.

However, negative feedback has noted instances of poor communication regarding service charges and timelines, as well as dissatisfaction with specific repairs on high-end watches.

Best Review:
A customer praised the Tick Tock Shop for its expansive selection and quality service while sharing their experience with a family-owned atmosphere that made them feel valued. They specifically highlighted the professional handling of their Bulova watch repair, reinforcing the store's reputation for excellence.

Worst Review:
One customer expressed frustration over the repair of their Omega watch, reporting that the service left their watch with deeper scratches and that the bracelet was rendered practically unusable. They advised others to seek alternatives for higher-end watch repairs.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.