Helzberg Diamonds, located at 750 Citadel Dr E, Suite 2002, Colorado Springs, CO 80909, offers a range of services specializing in engagement ring creation. The store is well-known for its ethically sourced diamonds and extensive selection of fine jewelry, including options for wedding rings. Customers have praised the knowledgeable and friendly staff, highlighting their non-pressuring sales approach and willingness to assist in creating the perfect engagement ring. The store is recognized for providing an engaging shopping experience, with many reviews noting that staff members like Mario have made significant contributions in helping customers find rings that fit both their style and budget.

However, some customers have reported issues with misinformation regarding services, particularly around pick-up protocols, leading to some dissatisfaction. Overall, Helzberg Diamonds operates in an inviting atmosphere, ensuring that customers feel comfortable while selecting their jewelry.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Highlight Reviews:
Best Review: Juan commended the jewelry selection and praised the staff for a non-pressure sales environment, underscoring their exceptional customer service.
Worst Review: Jose expressed frustration with misleading information regarding the pick-up of a ring, which caused him to waste time and gas without a resolution.

Opening Hours:
- Monday to Wednesday: 10:00 AM - 9:00 PM
- Thursday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Members Mentioned:
- Mario

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.