Bradley's Jewelers, located at 14261 S Tamiami Trail, Suite 3 in Fort Myers, FL, is a charming family-run jewelry store specializing in creating custom engagement rings. Serving Lee County, this locally loved establishment is known for its exceptional customer service and personalized approach to jewelry design. Owned by the talented duo Brad and Colbi Congress, the store offers a meaningful experience for those looking to craft a unique symbol of love.
Customers often rave about the welcoming atmosphere, as Brad and Colbi take the time to understand their clients' visions while providing expert guidance through the design process. The staff is recognized for their integrity and genuine care, making each client feel like family. While the vast majority of reviews are positive, some customers have mentioned minor concerns about communication, particularly regarding project timelines.
Customer Sentiment: Approximately 85% of clients report high satisfaction, while 10% feel neutral, and 5% express some dissatisfaction regarding communication.
Opening Hours:
Tuesday to Friday: 11:00 AM – 6:00 PM
Saturday: 12:00 PM – 5:00 PM
Sunday & Monday: Closed
Best Review: Hammer praised the heartfelt service received while designing an engagement ring, emphasizing how the owners' commitment to community service made a memorable impact.
Worst Review: Janice was disappointed by her experience with a ring resizing and felt that her expectations were not adequately addressed by the staff.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 126