Tello Jewelers, located at 13440 Parker Commons Blvd Suite 103, Fort Myers, FL 33912, is known for its custom engagement ring creation and personalized service in Lee County. The store prides itself on offering high-quality craftsmanship and a unique experience in jewelry shopping. Customers have noted the expertise of owner Danny Tello and his staff, particularly highlighting their commitment to creating beautiful, custom-made pieces that reflect individual styles.
The reviews gathered, totaling 16 in number, present a mixed sentiment. Many patrons appreciate the custom design capabilities and the quality of work, expressing positive experiences regarding the final products and personalized service. There are, however, significant concerns regarding communication and service reliability, with multiple customers citing issues with retrieving jewelry after repair or design work, leading to a sense of frustration and mistrust.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 25%
Negative: 25%
**Customer Reviews Sentiment Breakdown**:
Customers generally commend the craftsmanship and design process but express concerns about service reliability.
**Opening Hours**:
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
**Staff members**:
Danny Tello
Best Review:
A customer praised Tello Jewelers for their attentive service and the stunning custom engagement ring created for her fiancé. She highlighted the craftsmanship and the collaborative process that made her feel involved in the creation of her unique piece.
Worst Review:
One reviewer expressed deep disappointment over the lack of communication regarding the status of their jewelry repair. They reported unsuccessful attempts to reach the jeweler and felt that their concerns were not taken seriously.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.