E & C Jewelers, located at 15880 Summerlin Rd, Ste 106, Fort Myers, FL, is a family-owned jewelry store with over 50 years of experience in the industry. This local gem offers a range of services, including custom engagement ring creation, jewelry repair, and gold buying. The store is well-known for its commitment to paying top dollar for gold and providing exquisite custom designs.
The atmosphere at E & C Jewelers is warm and inviting, with many customers appreciating the small, family-oriented vibe. The staff, including the owner and his wife, are often described as friendly and helpful, eager to assist clients in finding the perfect piece of jewelry. However, customer feedback reveals a mixed bag—while many praise the craftsmanship and personalized service, there are notable complaints regarding rude behavior and unprofessional interactions from some staff members.
Customer Sentiment: Approximately 60% of customers express satisfaction with their experiences, while 30% have had neutral encounters, and about 10% report negative experiences.
Opening Hours:
Monday to Friday: 10:00 AM – 4:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Laura shared her positive experiences, emphasizing the owner’s exceptional repair service and the friendly atmosphere, noting her loyalty to the store for all her jewelry needs.
Worst Review: Jenna recounted a troubling encounter where she felt disrespected and criticized during her visit, ultimately advising others to seek jewelry services elsewhere.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 16
Store Phone Number: 2393328182