Grace Jewelers is a prominent jewelry store located at 4125 Cleveland Ave Ste 2025, Fort Myers, FL 33901, offering a wide range of services, with a particular emphasis on engagement ring creation. With a phone number of (239) 278-0778, this establishment is known for its extensive collection of beautiful diamonds, colored stones, and personalized services that cater to customers looking to celebrate their special moments.

Customers have shared a mix of experiences, indicating that while some appreciate the quality of the jewelry and the customer service, others have faced challenges with product durability and repair policies. The reviews reflect a community divided, with sentiments pointing towards both positive and negative interactions with the staff.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

Highlighting the strengths, some customers report excellent service when it comes to engagement ring creation, complimenting the knowledgeable staff's assistance in selecting the perfect piece. However, numerous negative reviews have surfaced regarding the durability of products and policies regarding repairs, indicating that customers have encountered issues post-purchase.

Best Review: William noted the service and staff were exceptional when he bought two Citizen watches, praising their helpfulness and expertise.

Worst Review: Kadie expressed disappointment over a broken necklace clasp just two months after purchase and criticized the store for charging a fee to fix it, suggesting the quality did not match customer expectations.

Opening Hours:
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.