Zales Jewelers - Edison Mall Fort Myers FL

Zales Jewelers, located at 4125 Cleveland Ave., Spc. 1305 A, Fort Myers, FL 33901-9046, operates primarily in Lee County. With a strong focus on engagement ring creation and exceptional customer service, Zales has been a trusted name in jewelry since 1924. The store offers a wide variety of customized engagement rings, wedding bands, and other jewelry pieces tailored to meet individual preferences.

Customer reviews indicate a generally positive atmosphere in the store, particularly focusing on the knowledgeable and friendly staff, including notable team members like Vee, Keirn, and Debbie. Their dedication to ensuring a pleasant buying experience is reflected in the attentiveness and professionalism they exhibit during consultations.

Despite the overwhelming positive feedback, some reviewers have expressed concerns about service inadequacies during busy times, highlighting an occasional lapse in attentiveness. Nonetheless, the majority of reviews reflect contentment with the craftsmanship and quality of jewelry offered.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Opening Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

Staff Members:
- Vee
- Keirn
- Debbie

Best Review:
A customer praised Vee for her exceptional service and knowledge in helping them select the perfect engagement ring, ensuring a memorable experience.

Worst Review:
Another reviewer noted that the store was understaffed during their visit, leading to delays in assistance and a less than satisfactory experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.