Provident Jewelry, located at 15245 S Tamiami Trail, Suite 15, Fort Myers, FL 33908, is a distinguished jeweler known for its exquisite engagement ring creation and a wide array of luxury jewelry. With over 269 reviews indicating a strong presence in customer satisfaction, this store operates in Lee County and offers various services, including custom jewelry design, jewelry repair, and professional appraisals.

The staff at Provident Jewelry includes well-regarded professionals like Laura, Mark, and Kristin, who are praised for their in-depth product knowledge and personal customer service. Customers often highlight the welcoming atmosphere where they can enjoy browsing without the pressure of high-pressure sales tactics. However, a small number of negative reviews indicate occasional dissatisfaction with communication during service timelines.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Highlight Reviews:

Best Review:
One customer, Judy, noted that the staff provided exceptional service, especially highlighting Mark's expertise and knowledge during repairs and purchases.

Worst Review:
Another customer, Andrew, expressed frustration over the handling of his high-end watch service, citing poor communication and inadequate care during the shipping process. However, he appreciated the eventual resolution when he followed up personally.

Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff Members:
- Laura
- Mark
- Kristin

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.