Roberto's Fine Jewelry in Fort Myers, FL, specializes in custom engagement rings and comprehensive jewelry services. With a solid reputation as a master bench jeweler since 1980, Roberto is known for his exceptional craftsmanship and customer care. The store offers a variety of services, including custom ring design, jewelry repairs, cleaning, and resizing. The owners, Roberto and Lourdes, are praised for their approachable and friendly service, creating a welcoming atmosphere for clients.
Located at 3940 Metro Pkwy Suite 123, Fort Myers, FL 33916, the jeweler can be reached at (239) 418-1337. Their hours of operation are as follows:
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:30 AM - 5:30 PM|
| Wednesday | 10:30 AM - 5:30 PM|
| Thursday | 10:30 AM - 5:30 PM|
| Friday | 10:30 AM - 5:30 PM|
| Saturday | 11:00 AM - 4:00 PM|
| Sunday | Closed |
Roberto's Fine Jewelry operates in Lee County and has received a total of 156 customer reviews, indicating a well-established presence in the local community.
Overall Sentiment from Online Customer Reviews:
The reviews reflect an overall positive sentiment, with approximately 75% of the feedback being positive, 15% neutral, and 10% negative. Many customers commend the quality of work and friendly service, though some have reported less satisfactory experiences regarding customer interactions.
Best Review:
Linda expressed enthusiasm about the friendly and helpful nature of the owners, noting their willingness to assist in finding specific jewelry pieces while emphasizing their reasonable prices.
Worst Review:
Lawrence mentioned a negative experience, stating that despite being within the store's operating hours, he found the staff unwelcoming and dismissive, which left a poor impression.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 156
Store Phone Number: 2394181337