Kay Jewelers Gulf Coast Town Center offers a selection of engagement rings and fine jewelry within Lee County, Florida. Known for their commitment to customer service, the attentive staff assists clients in ring selection and provides financing options to cater to different budgets. Customers appreciate the knowledgeable associates, including staff members like Rashid, who are recognized for making the engagement ring buying experience positive.

However, the store has received criticism for high-pressure sales tactics from some employees, leading to discomfort during visits. While the store maintains a variety of jewelry pieces, some customers expressed dissatisfaction with the cleanliness and upkeep of the store.

The cumulative reviews reflect a mix of experiences, with a significant number of clients impressed by the service provided while others recount less favorable interactions.

**Overall Sentiment from Online Customer Reviews:**
Positive: 41%
Neutral: 22%
Negative: 37%

**Hours of Operation:**
- Monday to Saturday: 11:00 AM – 7:00 PM
- Sunday: Closed

**Staff Members Mentioned:**
- Rashid

**Best Review:**
Elizabeth highlighted her wonderful experience at Kay Jewelers, commending the staff for their friendly and knowledgeable service while assisting her with her engagement ring purchase.

**Worst Review:**
Several customers, including Amanda, voiced their frustrations about the aggressive sales approach, feeling pressured to consider credit card offers despite their clear refusals.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Address: 9902 Gulf Coast Main St, Fort Myers, FL 33913
Phone: (239) 454-6564