Fast-Fix Jewelry and Watch Repairs, located in Edison Mall, 4125 Cleveland Avenue, Space #2015, Fort Myers, FL 33901, offers a range of services focused on jewelry repair, including engagement ring creation. The knowledgeable staff, guided by the owner Robert, is recognized for their professionalism and attention to detail. Customers appreciate the quick turnaround for repairs and customization, ensuring that their jewelry is treated with care and expertise.
With a total of 352 reviews, the store has received mixed feedback from customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 22%
- Negative: 23%
Positive reviews commend the quality of work and charming customer service provided by the staff. However, some negative experiences reflect concerns over pricing and perceived value, particularly regarding watch repairs and battery replacements.
Best Review:
Rich noted the exceptional service, stating that the staff was highly professional and recommended them for all jewelry needs.
Worst Review:
Scott described a troubling experience, feeling that the owner tried to overcharge for a battery replacement while suggesting issues that were later proven unfounded by another jeweler.
**Opening Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 66%
Total Customer Feedback Reviewed: 352
Store Phone Number: 2392780709