CMI Jewelry Showroom, located at 6501 Falls of Neuse Rd, Raleigh, NC, has established a stellar reputation for its engagement ring creation and exceptional customer service. With over 100 reviews, it is evident that customers appreciate the extensive selection of loose diamonds and customizable settings offered by the knowledgeable staff. The team, led by owners Kim Vincent and Keith Rivenbark, is committed to creating a relaxed, pressure-free environment, which allows clients to explore their options thoughtfully.
Services provided include engagement rings, wedding bands, fine jewelry sales, repairs, appraisals, engraving, and gold buying, making CMI a one-stop shop for all jewelry needs. The store operates in Wake County and has a welcoming atmosphere that encourages open communication between clients and staff, fostering strong relationships built on trust and integrity.
Overall Sentiment from Online Customer Reviews:
Positive: 93%
Neutral: 5%
Negative: 2%
Highlighting the sentiments from customer reviews showcases an overwhelmingly positive response to CMI Jewelry Showroom. Many clients express satisfaction with the wide variety and quality of jewelry, along with excellent service.
Best Review:
Kaysha noted that CMI stands out as the best jeweler in the area, praising the knowledgeable staff and exceptional quality of their jewelry, emphasizing they offer the best pricing around.
Worst Review:
A negative review from Logan expressed dissatisfaction with the service, claiming a lack of records for interactions and feeling unheard after a visit years prior.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 9 am – 6 pm
- Tuesday: 9 am – 6 pm
- Wednesday: 9 am – 6 pm
- Thursday: 9 am – 6 pm
- Friday: 9 am – 6 pm
- Saturday: 9 am – 5 pm
- Sunday: Closed
Staff Members:
- Kim Vincent
- Keith Rivenbark
Positivity Score: 95.5%
Total Customer Feedback Reviewed: 103
Store Phone Number: 919-872-3346
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.