Lee's Jewelers, located at 1719 Capital Blvd in Raleigh, NC, is a cherished local treasure known for its exceptional engagement ring creation services. With a reputation built over 40 years, this family-owned establishment thrives in Wake County, offering personalized attention and expertise in jewelry design and repairs.

Customers rave about the knowledgeable and friendly staff, especially Jim Lee, who plays a significant role in guiding couples through the engagement ring selection and custom design process. Many reviewers appreciate how the team takes the time to understand their vision and budget, often recommending creative solutions to achieve their dream rings. The warm, welcoming atmosphere adds to the exceptional service, making it feel like a true community gem.

Customer Sentiment: Approximately 80% of patrons express high satisfaction with their experiences, while 10% have given neutral ratings, and another 10% have faced minor issues.

Opening Hours:

Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 1:00 PM
Sunday: Closed

Best Review: Karen praised the outstanding customer service and repair quality, highlighting the family's dedication to ensuring every customer leaves completely satisfied.

Worst Review: Cat mentioned an unfortunate experience with a piece that was not made to her specifications and felt the resolution should have been more proactive.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.