Gold Mine Jewelry Shoppe is a well-regarded jeweler located at 7901-105 Falls Of Neuse Rd, Raleigh, NC 27615, in Wake County. Renowned for its exceptional engagement ring creation, this family-owned jewelry store prides itself on providing a wide range of services, including expert jewelry repairs, watch repairs, and custom designs. Customers have highlighted the quality craftsmanship and attention to detail that goes into each engagement ring, along with the personalized service they receive.
The store is currently noted to be closed, as indicated by multiple reviews, with phone inquiries suggesting that it may have undergone changes in ownership and management. Despite this, the staff, including Tom Martin, has been recognized for their dedication to serving clients and providing trustworthy service.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%
Gold Mine Jewelry Shoppe has received a total of 8 reviews. The feedback reveals a generally positive sentiment, particularly regarding the quality of services and the customer relationship management.
Best Review:
Elease B. commended the shop for being the only trusted jeweler she would consider for repairs and transactions involving meaningful family jewelry, praising Tom's honesty and the fair prices he offers.
Worst Review:
Shelly N. expressed dissatisfaction with the abruptness of the staff during a phone inquiry and mentioned a decline in service compared to previous experiences, noting that the store is not operated by the same people who initially garnered positive feedback.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 8