REEDS Jewelers is a prominent jewelry store located in Crabtree Valley Mall, Raleigh, North Carolina, that specializes in engagement ring creation and provides a variety of fine jewelry services. With a focus on personalized service, the store has garnered a mix of positive and negative feedback from customers, showcasing its commitment to craftsmanship and customer service.

Operating in Wake County, REEDS Jewelers offers services including custom engagement ring design, jewelry repair, and watch services. The friendly staff members, including sales professionals like Salvatore Roccaforte, are noted for their helpfulness and expertise in guiding customers through the engagement ring selection process. However, there have been several complaints regarding customer service inconsistencies, repair timelines, and communication issues, which have led to customer dissatisfaction in some cases.

Overall sentiment from online customer reviews:
Positive: 47%
Neutral: 16%
Negative: 37%

The store's hours of operation are as follows:

| Day | Hours |
|-----------|--------------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Staff members mentioned include Salvatore Roccaforte.

Best Review:
A reviewer commented positively on their interaction with Salvatore, highlighting his kindness and patience during the process of designing a ring for their wife, making the experience enjoyable and stress-free.

Worst Review:
A customer expressed frustration regarding a prolonged repair process for an earring, which resulted in significant delays and a lack of communication, coupled with negative experiences handling repairs.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.