Godfrey's North Raleigh Jewelers, located at 7455 Six Forks Rd, Raleigh, NC 27615, offers expert jewelry design and repair services, specializing in custom engagement ring creation. The family-owned shop has been operating since 1966, with a focus on exemplary customer service. Owner Todd Godfrey and his knowledgeable team provide a welcoming atmosphere, ensuring that clients feel comfortable discussing their custom designs and repair needs.
With a total of 58 reviews, the overall sentiment from online customer reviews indicates a positive experience for most customers. Approximately 75% of reviews express positive feedback, 15% are neutral, and 10% reflect negative sentiments.
Positive reviews highlight the attentive service and personalized touch that Todd Godfrey and his staff provide, emphasizing the quality craftsmanship of engagement rings and the friendly environment of the store. Customers appreciate the willingness to work within their budgets and the honest advice given, solidifying their trust in the services offered. However, some negative experiences have been mentioned, particularly regarding pricing transparency and communication during repairs, which left a few customers feeling dissatisfied.
Best Review: Annie spoke highly of the exceptional service provided by Todd Godfrey, noting the attention to detail and personalized approach in designing her engagement ring.
Worst Review: Sam reported a concerning experience regarding communication and damage done to his wife's ring during a stone replacement, ultimately leading to dissatisfaction with the resolution.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|-----------|------------------|
| Sunday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
Staff members: Todd Godfrey.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 58
Store Phone Number: 9196760401