Plaza West Jewelry & Loan, located at 133 Jones Franklin Rd, Raleigh, NC 27606, is a jewelry store known for its engagement ring creation services. With a reported total of 6 reviews analyzed, the atmosphere among customers seems mixed, reflecting both positive and negative sentiments. The store’s phone number is (919) 859-3325.

Operating hours for Plaza West Jewelry & Loan are as follows:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

Customer feedback indicates a divided sentiment. Based on the reviews collected, it could be estimated that around 30% reflect positive experiences, while approximately 50% report negative sentiments, and 20% are neutral.

Overall Sentiment from Online Customer Reviews:
- Positive: 30%
- Neutral: 20%
- Negative: 50%

The manager and staff at Plaza West have been noted for answering customer inquiries, although some reviewers expressed concerns about the quality of service and product value.

Best Review:
A reviewer highlighted that the staff was helpful in selecting a variety of unique rings, showcasing a good selection for those searching for engagement options.

Worst Review:
Another customer found the service lacking and expressed disappointment in the overall experience during their visit, feeling that it did not meet their expectations.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.