Zales Jewelers, located at 5959 Triangle Town Blvd, Raleigh, NC 27616, offers a variety of services with a focus on engagement ring creation. The store is known for its wide selection of high-quality jewelry and diamonds, catering to those seeking the perfect engagement ring. Their staff provides personalized service to help customers navigate the selection process.

Despite some positive comments about the staff’s attentiveness and the store’s offerings, a significant number of reviews highlight issues with customer service, including long wait times and a lack of assistance from employees. The establishment appears to have closed as of winter 2021, which is confirmed by multiple sources.

Overall sentiment from online customer reviews:
- Positive: 30%
- Neutral: 20%
- Negative: 50%

Best Review: Martin expressed appreciation for the exceptional service and assistance provided by staff members, noting that the team is helpful in finding the perfect ring at a great price.

Worst Review: Nelly described a frustrating experience in which she felt ignored by employees during her visit, stating that despite being the only customer in the store, she received no assistance.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Hours not specified.

Staff members mentioned: None specified.