Helzberg Diamonds Raleigh, NC

Helzberg Diamonds, located at 4325 Glenwood Ave, Raleigh, NC 27612, is a retail jeweler known for its selection of diamond jewelry, particularly in the realm of engagement rings. This store is situated in Wake County and provides services that include ring creation, resizing, and jewelry repair. The phone number for Helzberg Diamonds is (919) 788-9630.

Customer reviews reflect a mix of experiences, with online sentiment indicating a somewhat divided reception among patrons. Positive reviews highlight the store's unique and beautiful jewelry, along with friendly and helpful staff members who provide great service. Some customers have expressed satisfaction with the engagement ring options offered.

Conversely, negative feedback points to poor customer service, with instances of dissatisfaction regarding staff interactions, particularly in more demanding situations. Some customers described feeling undervalued when seeking assistance.

Overall Sentiment from Online Customer Reviews:
Positive 40% | Neutral 20% | Negative 40%

Best Review:
A customer appreciated the unique and beautiful items available at Helzberg Diamonds, praising the helpful and courteous staff during their visit.

Worst Review:
A reviewer experienced rudeness from a sales associate while seeking help with an engagement ring, leading to significant dissatisfaction and frustration.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members:
- Billie Jean (Manager noted in reviews)