Reliable Jewelry Company in Raleigh NC

Reliable Jewelry & Loan operates at 345 S Wilmington St, Raleigh, NC 27601, and can be reached at (919) 832-3461. This esteemed jewelry store has been a trusted name in luxury jewelry since 1949, specializing in the creation of engagement rings among other jewelry services. The knowledgeable staff, led by Alan, are recognized for their exceptional customer service and commitment to quality. They offer custom design services, enabling clients to create their perfect engagement rings or other unique pieces.

Over the course of 81 reviews, customers have shared diverse experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 12%
Negative: 12%

The predominant feedback highlights the friendly atmosphere and extensive selection of beautiful jewelry at competitive prices. Many patrons appreciate the impeccable customer service and the willingness of the staff to assist in crafting custom jewelry. However, some negative reviews note issues with customer interactions, particularly with staff communication during transactions.

Best Review:
A customer praised Reliable Jewelry, noting the impressive collection and high-quality engagement rings. The review highlighted the remarkable assistance provided by Alan in designing a custom ring that exceeded expectations.

Worst Review:
Another reviewer expressed disappointment with their experience, citing disrespectful treatment by staff during a return interaction, which left a negative impression on their view of the establishment.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 5:30 PM
- Sunday: Closed

Staff members include Alan and other knowledgeable associates.