Located in the Triangle Town Center at 5959 Triangle Town Blvd, Raleigh, NC 27616, REEDS Jewelers offers a comprehensive range of services specializing in engagement ring creation and personalized jewelry design. The knowledgeable staff, including standout team members like Marie and Cheyenne, have been noted for their exceptional customer service, assisting customers in selecting the perfect engagement ring through attentive guidance and expertise.

The store operates in Wake County and is well-regarded for its commitment to quality, making the ring-buying experience enjoyable for customers. Services offered include wedding and engagement ring design, customization options, jewelry cleaning and repair, and watch servicing.

Operating hours are as follows:
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
Positive sentiment is reflected in approximately 60% of the reviews, where customers praise the attentive service and wide selections. About 20% of reviews express neutral sentiments, with customers acknowledging a decent shopping experience without strong feelings either way. Conversely, 20% account for negative sentiments, mainly centered around customer service inconsistencies and warranty issues.

Best Review:
A customer named Benjamin highlighted the outstanding support from staff, specifically noting Marie's helpfulness in selecting a ring and the overall positive atmosphere of the store, which made it a pleasant experience.

Worst Review:
Haley shared frustrations about the inconsistent warranty policy and service delays, expressing disappointment with the service received after purchasing her engagement ring and how the subsequent support fell short of expectations.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.