Colonial Coin and Jewelry is a renowned jewelry store located in Cleveland, Ohio, with a rich history dating back to 1921. This 4th Generation, family-owned business specializes in creating custom engagement rings that cater to diverse styles and preferences. The knowledgeable staff, including Gary and Justin Cohen, provides exceptional service, ensuring a personalized experience for each customer. Besides engagement rings, they also offer a variety of services involving jewelry, coins, and stamps.

The store operates from Monday to Saturday, 10:00 AM to 4:00 PM, and is closed on Sundays. Customers have praised the establishment for its welcoming atmosphere and attentive service, often noting the friendly interactions with the staff. However, some negative reviews indicate concerns about service quality during peak times, suggesting that the staff may become busy and less responsive.

Overall Sentiment from Online Customer Reviews:
Positive 85%
Neutral 10%
Negative 5%

Best Review: Orlando praised the store for its excellent watch repair service, highlighting great customer service and reasonable prices.

Worst Review: Emily expressed disappointment concerning the quality of repairs, stating that items she brought in for fixing had issues reoccurring, leading to frustration with the service.

**Operating Hours:**
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

**Staff Members:**
- Gary Cohen
- Justin Cohen

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.