Garfield Jewelers, located at 5841 Turney Rd, Cleveland, OH 44125, is a prominent jewelry store specializing in fine jewelry and engagement ring creations. The shop is well-regarded for its knowledgeable owner and staff who provide outstanding customer service and assistance in selecting the perfect ring. With a total of 27 reviews, this store showcases a blend of positive and negative sentiments.

Positive reviews highlight the excellent selection of jewelry, fair pricing, and the caring approach of the owner towards customers. Reviewers appreciate the high level of craftsmanship in both jewelry and repair services, with many expressing gratitude for the owner’s customer-focused philosophy. Customers frequently commend the store for its warm atmosphere and the professionalism displayed by the staff.

On the other hand, some negative reviews note inconsistencies in service, including claims of unexpected closures on weekdays when the store was said to be open. These concerns suggest that while the overall service is appreciated, customers expect reliability in hours of operation.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Jen Lake praised the wonderful selection, quality work, and exceptional service, emphasizing that she always enjoys visiting the store and recommends it highly.
Worst Review: Christie Perry mentioned experiencing frustration after finding the store closed on a Wednesday, despite it being listed as open.

Operating Hours:
Monday: 10 am – 6 pm
Tuesday: 10 am – 6 pm
Wednesday: 10 am – 6 pm
Thursday: 10 am – 7 pm
Friday: 10 am – 4 pm
Saturday: Closed
Sunday: 12 pm – 4 pm

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.