Odyssey Jewelers Cleveland OH

Odyssey Jewelers Inc. offers a variety of jewelry services, with a strong emphasis on engagement ring creation and personalized customer service. Located at 10017 Madison Ave, Cleveland, OH 44102, in Cuyahoga County, this family-owned business prides itself on providing competitive prices, excellent service, and a welcoming atmosphere.

Operating hours are as follows:
- Monday: 9 am – 5 pm
- Tuesday: 9 am – 5 pm
- Wednesday: 9 am – 5 pm
- Thursday: 9 am – 5 pm
- Friday: 9 am – 4 pm
- Saturday: 9 am – 1 pm
- Sunday: Closed

With a total of 93 reviews, Odyssey Jewelers has received a mix of feedback from its customers. Generally, the responses lean positively, indicating satisfaction with service quality, helpful staff, and fair pricing. However, some reviews express dissatisfaction, primarily concerning customer service experiences and pricing negotiations.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Best Review: A customer noted the long-standing quality of service, stating the friendliness of the staff and the great deals they consistently offer. This has encouraged repeated purchases over the years.

Worst Review: Another customer shared a negative interaction regarding the valuation of their jewelry, feeling that the offers made by the staff were drastically low and left them disappointed.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.