Old San Juan Jewelers, located at 2705 Clark Ave, Cleveland, OH 44109, is a family-owned jewelry store that has been serving the local community since 2001. Situated in Cuyahoga County, this charming shop specializes in creating beautiful engagement rings and offers a variety of jewelry services, including repair and custom work.
Led by owner Ramon Pagan, the team is known for their friendly and welcoming approach, making customers feel at home while they explore unique designs. The staff listens closely to each client’s ideas, providing expert guidance to help bring their vision to life. Many customers express satisfaction with the personalized attention and craftsmanship they receive, appreciating the extensive options available for creating one-of-a-kind pieces.
Customer Sentiment: Approximately 85% of customers report being highly satisfied, while around 10% have mixed feelings, and about 5% have experienced issues related to pricing or service.
Opening Hours:
Monday to Saturday: 11:00 AM – 5:00 PM
Sunday: Closed
Best Review: Adam praised the exceptional selection and service at Old San Juan Jewelers, emphasizing how the staff made him feel like family during his purchase.
Worst Review: Carrie expressed disappointment after finding that the jewelry she purchased did not meet her expectations, feeling misled about the quality of the gems.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 61
Store Phone Number: 2169611347