Exclusive Jewelry, located at 230 W Huron Rd, Cleveland, OH 44113, is a prominent destination for those seeking quality jewelry services, particularly in the creation of engagement rings. This establishment, situated within Tower City Center, offers an array of services including custom jewelry design, repair services, and personalized customer care. The staff is known for their approachability and commitment to ensuring customer satisfaction, making the ring selection process an enjoyable experience.

Analysis of 27 customer reviews reveals a mixed atmosphere among patrons. Positive sentiments highlight the store’s reasonable pricing, helpful staff, and quality of jewelry. For instance, several customers received praises for their personalized service and overall great experiences. However, there are notable negative remarks concerning product quality, issues with communication, and experiences with lost items. Such reviews indicate that while most customers appreciate the offerings, there are instances where expectations were not met.

Overall Sentiment from Online Customer Reviews:
- Positive: 52%
- Neutral: 20%
- Negative: 28%

Operating hours for Exclusive Jewelry are as follows:
| Day | Hours |
|-----------|----------------|
| Saturday | 11 AM – 7 PM |
| Sunday | 12 PM – 5 PM |
| Monday | 11 AM – 7 PM |
| Tuesday | 11 AM – 7 PM |
| Wednesday | 11 AM – 7 PM |
| Thursday | 11 AM – 7 PM |
| Friday | 11 AM – 7 PM |

Best Review:
JJ Davis expressed satisfaction with the pricing and quality of the white gold jewelry they purchased, mentioning the great customer service as a highlight.

Worst Review:
Tonya Lewis conveyed disappointment, stating that the diamond tennis bracelet purchased was misrepresented as real, only to be identified as costume jewelry later.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.