Nicholas Jewelers, located at 2161 S Green Rd, University Heights, OH, is a beloved local spot known for crafting exquisite engagement rings and providing a range of jewelry services. Situated in Cuyahoga County, this family-owned business has garnered a solid reputation, with 31 glowing Google reviews reflecting their commitment to quality and customer satisfaction.
The team at Nicholas Jewelers is recognized for their personalized service, ensuring that each customer feels valued and heard during the engagement ring design process. With a focus on custom designs, estate jewelry, and expert repairs, they truly aim to create unique pieces that resonate with each client's story. Many customers rave about the knowledgeable staff, including Gary, who is often mentioned for his welcoming approach and expertise, making every visit a pleasant experience.
Customer Sentiment: Approximately 80% of customers express high satisfaction, with around 10% feeling neutral and another 10% reporting occasional issues.
Opening Hours:
Monday: Closed
Tuesday - Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Elizabeth praised the great service and competitive pricing she received, noting it was a refreshing change from her previous experiences at chain stores.
Worst Review: DeLorese shared her disappointment with the staff's attitude, feeling that her request for minor jewelry repair was met with indifference.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 31
Store Phone Number: 2163813075