Read's Jewelry & Loan is a highly regarded jewelry store located at 1466 St. Clair Avenue NE, Cleveland, OH 44114, serving customers in Cuyahoga County. Known for its exceptional engagement ring creation services, the store specializes in custom designs and a wide selection of fine jewelry. Customers often praise the knowledgeable staff, including Andy and Jeff, for their personalized service and dedication to helping clients find the perfect ring. The establishment operates primarily as a jewelry-only pawn shop, lending money on various jewelry pieces and offering repairs and appraisals.

Operating hours are as follows:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday & Sunday: Closed

Overall, Read's Jewelry & Loan has received 65 reviews, with many highlighting their excellent customer service and quality of engagement rings.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is mostly positive. Approximately 80% of reviewers express satisfaction with their experience, while around 15% offer neutral comments, and about 5% report negative experiences.

Best Review:
A reviewer named John praised Read's for their outstanding customer service, noting that when his wife lost a diamond from her engagement ring, they replaced it for free without any hesitation. This situation turned what could have been a stressful moment into a positive experience.

Worst Review:
One customer named Tori expressed dissatisfaction, mentioning a negative encounter with a staff member during her visit, which left her feeling undervalued despite having traveled a significant distance to reach the store.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Staff Members:**
- Andy
- Jeff