Heather B. Moore is a distinguished jeweler located at 4502 Prospect St., Cleveland, OH 44103, in Cuyahoga County. This jewelry studio specializes in creating personalized engagement rings and a variety of custom pieces. The craftsmanship is meticulously executed, combining artisanal skills with a deep commitment to customer satisfaction. The store offers a broad range of services, including custom design consultations and personalized charms, with a strong emphasis on the story behind each piece.
Customers appreciate the quality and uniqueness of the jewelry, often highlighting the ability to customize their rings to perfectly suit their desired style. The attentive staff, including notable team members like Melissa and Hannah, are often praised for their responsiveness and professionalism in helping clients create meaningful and unique engagement rings reflective of personal stories and cherished moments.
Overall sentiment from online customer reviews:
Positive 90%, Neutral 8%, Negative 2%
Highlight Reviews:
Best Review: Tracey expressed great satisfaction with the quality of the jewelry and commended the excellent customer service provided by the team, stating that the craftsmanship and personalized touch make it worthwhile.
Worst Review: A review noted by Robert remarked that the prices are high, which might not fit every budget.
Store hours:
- Monday: Closed
- Tuesday: 9 AM – 5 PM
- Wednesday: 9 AM – 5 PM
- Thursday: 9 AM – 5 PM
- Friday: 9 AM – 5 PM
- Saturday: 9 AM – 4 PM
- Sunday: Closed
Staff members mentioned: Melissa, Hannah
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 176
Store Phone Number: 2169325430