Gino's Jewelers, located at 4701 Richmond Rd, Suite 300, Cleveland, OH 44128, operates in Cuyahoga County and has an impressive reputation for creating exquisite engagement rings. Known as Cleveland's most trusted name in fine jewelry for over 50 years, Gino's specializes in engagement and wedding rings, offering an array of designer options and custom design services tailored to individual preferences. The staff, including well-regarded owners Michael Auletta and Gary Koster, is praised for their exceptional customer service and collaboration in creating unique pieces.
The store has garnered a total of 766 reviews, reflecting a mix of sentiments from customers. Overall Sentiment from Online Customer Reviews:
- Positive Sentiment: 80%
- Neutral Sentiment: 10%
- Negative Sentiment: 10%
Customers enthusiastically highlight Gino's ability to assist in choosing or designing special pieces, emphasizing the professionalism, friendly atmosphere, and high-quality craftsmanship.
Best Review: Amanda, a satisfied customer, praised Gino's for their beautiful jewelry and excellent service, recommending the store to everyone looking for high-quality pieces.
Worst Review: Andrew reported a disappointing experience due to long wait times and unhelpful staff when visiting the store, leading to a negative impression.
**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- Michael Auletta
- Gary Koster
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 766
Store Phone Number: 2168315653