DeWitt's Diamond & Gold Exchange, located at 530 Euclid Ave, Suite 24, Cleveland, OH 44115, is renowned for its exceptional engagement ring creation and comprehensive jewelry services. Established in 1980, DeWitt's operates as a full-service jewelry shop, offering custom design, repairs, insurance appraisals, and buying or pawning gold and diamonds. The shop is well-known for its commitment to providing quality service, with Evan Dewitt considered a knowledgeable and engaging owner who prioritizes customer satisfaction.

The jeweler operates in Cuyahoga County and has garnered numerous reviews from customers, totaling 56 reviews analyzed. Positive sentiments are evident in reviews highlighting the friendly and professional atmosphere, particularly effective in guiding customers through the engagement ring design process. Customers appreciate the personalized attention received, making it a favored choice for creating custom jewelry.

Conversely, some negative feedback reflects dissatisfaction with service, particularly regarding customer interaction. A few customers reported experiences of feeling dismissed or undervalued, notably when attempting to sell items.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review:
Aimee indicated that DeWitt's is a hidden gem for buying or selling jewelry, appreciating the owner's effort in understanding individual styles and providing excellent service.

Worst Review:
Christiaan expressed disappointment with the owner's attitude, noting a lack of interest in inspecting a watch he was trying to sell, which left him feeling unacknowledged.

**Opening Hours:**
- Monday: By Appointment Only
- Tuesday: Closed
- Wednesday: Closed
- Thursday: 11:30 AM - 3:30 PM
- Friday: 11:30 AM - 3:30 PM
- Saturday: 11:30 AM - 3:30 PM
- Sunday: Closed

**Staff Members:**
- Evan Dewitt

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*