Aldo's Fine Jewelry, located at 4662 S Kirkman Rd, Orlando, FL 32811, has been a jeweler in Orlando since 1979, specializing in engagement ring creation, custom design, jewelry repair, and exceptional customer service. The owner, Aldo, alongside his dedicated team, is known for providing an inviting atmosphere where customers feel valued. They focus on personal consultation to help clients create unique, meaningful engagement rings tailored to their preferences.
With a total of 95 reviews analyzed, the feedback reflects a mixture of positive and negative customer experiences. On the positive side, many reviewers commend Aldo's professionalism, the quality of custom jewelry, and the welcoming nature of the staff, highlighting the store's capability in engagement ring creation and general jewelry repairs. Customers express appreciation for the personal touch and attention to detail Aldo and his team offer during the custom design process. However, some negative reviews mention dissatisfaction with repairs and instances where customer expectations were not met.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Highlight Reviews**:
**Best Review:** Diana praises Aldo's Fine Jewelry for their outstanding customer service and high-quality craftsmanship when creating her engagement ring, noting that the staff went above and beyond to ensure her satisfaction.
**Worst Review:** Teresa expresses disappointment after getting her pearls repaired, stating they returned discolored and different from the original pieces, noting a lack of accountability from the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Tuesday: 9:30 AM - 6 PM |
| Wednesday: 9:30 AM - 6 PM |
| Thursday: 9:30 AM - 6 PM |
| Friday: 9:30 AM - 6 PM |
| Saturday: 9:30 AM - 4 PM |
| Sunday: Closed |
| Monday: Closed |
Staff Members:
Aldo S.