Delores Jewelers is a family-owned jewelry store located in Orlando, Florida, known for its expert craftsmanship in creating custom engagement rings. Established in 1977, Delores Jewelers provides a personalized touch to jewelry design, focusing particularly on bridal pieces. The staff, including knowledgeable jewelers like Sam and Dimitri, are celebrated for their friendly service and commitment to crafting one-of-a-kind pieces tailored to customer specifications. They also offer various jewelry services, such as repairs, resizing, and cleaning.
Located in the Orlando Fashion Square at 3201 E Colonial Dr #M20 and another branch at 464 N Alafaya Trail #110, the store maintains a reputation for both beautiful designs and exceptional customer service.
Phone: 407-895-6645 (Orlando Fashion Square)
Phone: 407-737-0192 (Waterford Towers)
Operating Hours:
| Day | Hours |
|-----------|--------------------|
| Monday | 11 AM - 6 PM |
| Tuesday | 11 AM - 6 PM |
| Wednesday | 11 AM - 6 PM |
| Thursday | 11 AM - 6 PM |
| Friday | 11 AM - 6 PM |
| Saturday | 11 AM - 7 PM |
| Sunday | 12 PM - 5 PM |
Overall Sentiment from Online Customer Reviews:
The jeweler has received a mix of positive and negative feedback. Approximately 63% of reviews reflect a positive sentiment, while around 17% are neutral, and 20% display negative sentiments. Customers often praise the shop's attentive service and craftsmanship, but some have reported issues regarding pricing and customer service experiences.
Best Review:
One customer highlighted the exceptional service provided by Sam, noting that he was friendly, knowledgeable, and efficient, having fixed a watch and jewelry with a quick turnaround for a great price.
Worst Review:
A dissatisfied customer expressed frustration over a resizing error, stating that the staff refused to correct the mistake without an additional charge, leading to a feeling of being overcharged for their service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.