Goldsmith Jewelry Shoppe is a family-owned jeweler located at 1212 Lee Road, Orlando, FL 32810, renowned for their exceptional engagement ring creation and customer service. With over 30 years of experience, they pride themselves on offering a personalized shopping experience, fostering relationships with customers while guaranteeing the best quality jewelry and competitive prices. The store is managed by David Lair, a GIA Graduate Gemologist, along with a dedicated team, including experienced staff members like Rita and Danny, known for their friendly and knowledgeable service.

Goldsmith Jewelry Shoppe specializes in custom engagement rings, offering in-house design services and repairs. They also provide jewelry cleaning, restoration, and resizing, ensuring every piece receives the meticulous attention it deserves. The shop is noted for its large inventory, sourced both from natural and lab-created diamonds.

Overall sentiment from online customer reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Positive reviews highlight the exceptional customer service provided by the staff and the quality of custom jewelry work, with many customers expressing satisfaction with their unique engagement rings and personalized service. Conversely, some negative reviews reference concerns over pricing for repairs and issues with the communication regarding customer expectations.

Best Review: Rick praised the welcoming atmosphere of Goldsmith Jewelry Shoppe, emphasizing how Rita and Danny made him feel like part of the family, guiding him in choosing the perfect engagement ring. He appreciates their ongoing support even after his purchase.

Worst Review: Kay expressed disappointment after discovering that her diamond wedding bands were inaccurately represented in terms of carat weight. Despite initially having a positive experience with the jeweler, she felt let down by the lack of transparency during her transaction.

**Location & Hours**

| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 6:00 PM |
| Wednesday | 9:30 AM - 6:00 PM |
| Thursday | 9:30 AM - 6:00 PM |
| Friday | 9:30 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Staff Members: David Lair, Rita, Danny

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.