Waterford Jewelers, located in Orlando, FL, offers an impressive range of services, particularly in the realm of engagement ring creation. With a focus on custom jewelry, they have an on-site jeweler ready to bring a customer's vision to life. The store has a reputation for providing quality services, including ring resizing, cleaning, and watch repair. Customers often highlight the helpfulness of the staff, with Frank and Zahra noted for their professionalism and knowledge.

Operating hours are as follows:
- Monday to Saturday: 10:30 AM - 8:00 PM
- Sunday: 12:00 PM - 5:00 PM

Address: 467 N Alafaya Trail, Orlando, FL 32828
Phone: (407) 207-5042

Overall sentiment from online customer reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Positive reviews generally emphasize the excellent customer service, with many appreciating the professionalism and quick repairs offered by the staff. However, some negative feedback suggests inconsistency in repair quality, particularly concerning jewelry fixings.

Best Review: A customer praised the exceptional service and quick turnaround for a custom engagement ring, highlighting the attentive and knowledgeable staff at Waterford Jewelers. This positive remark reflects how well the jeweler accommodates individual needs.

Worst Review: One reviewer expressed dissatisfaction with the quality of chain repairs and felt the service was unprofessional, indicating that the dealt repairs did not hold up and questioning the attention to detail.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Staff Members**:
- Frank
- Zahra

**Operating Hours**:
- Monday: 10:30 AM - 8:00 PM
- Tuesday: 10:30 AM - 8:00 PM
- Wednesday: 10:30 AM - 8:00 PM
- Thursday: 10:30 AM - 8:00 PM
- Friday: 10:30 AM - 8:00 PM
- Saturday: 10:30 AM - 8:00 PM
- Sunday: 12:00 PM - 5:00 PM