Kim Thanh Jewelry, Orlando, FL

Kim Thanh Jewelers, located at 1216 E Colonial Dr Ste 1, Orlando, FL 32803, is a jewelry store that specializes in engagement ring creation and various jewelry services. The store can be reached at (407) 896-4343. Operating in Orange County, Kim Thanh Jewelers offers a range of services, including custom engagement ring design, repair work, and jewelry appraisals.

With a total of 15 reviews analyzed, the overall sentiment from online customer reviews presents a mixed view.

Overall Sentiment from Online Customer Reviews:
- Positive: 25%
- Neutral: 20%
- Negative: 55%

Many customers praised the personalized service they received while looking for engagement rings, noting the staff's attentiveness and guidance in selecting the perfect piece. However, the store has faced significant criticism for alleged dishonest practices and poor quality of repairs. Reviewers reported experiences of receiving unsatisfactory service and being misled about the quality of jewelry.

Best Review:
Angel A. highlighted the exceptional service provided by the staff, appreciating the guidance and personalized attention while selecting a Jade piece for a loved one.

Worst Review:
Apollonia T. expressed disappointment over the poor service, recounting an incident where a ruby was lost during resizing and the staff initially denied any mistake, ultimately resulting in a negative experience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Tuesday 11:00 AM – 4:30 PM |
| Wednesday 11:00 AM – 4:30 PM |
| Thursday Closed |
| Friday Closed |
| Saturday 11:00 AM – 4:30 PM |
| Sunday 11:00 AM – 4:30 PM |
| Monday 11:00 AM – 4:30 PM |

Staff members mentioned in reviews include the elderly lady, who appears to be a significant presence in the shop, possibly the owner.