Orlando Jewelers, located at 10775 Narcoossee Rd, Ste 94, Orlando, FL 32803, has been a trusted name in jewelry for over 50 years. Nestled in the heart of Lake Nona, this family-owned store specializes in engagement ring creation alongside a variety of jewelry services, including custom orders and repairs.
Customers frequently speak highly of Luis A., the owner, and his knowledgeable team, noting their professionalism and ability to turn dreams into reality. The store’s atmosphere is described as welcoming, making it easy for clients to feel comfortable while navigating the often-daunting process of designing an engagement ring. Many appreciate the detailed communication throughout the design process, ensuring that their vision is realized.
However, while positive experiences abound, some reviews indicate frustration with the store’s repair services and occasional misunderstandings regarding orders. It’s noted that approximately 70% of customers feel satisfied with their experience, while a small portion has voiced concerns about service inconsistencies.
Opening Hours:
Monday to Saturday: 10:00 AM – 6:30 PM
Sunday: Closed
Best Review: Leslie shared a delightful experience creating a custom engagement ring, praising the attentive service and clear communication throughout the process.
Worst Review: Marissa expressed disappointment over a mishap with an engraving order, where a spelling error marred her holiday gifting plans, leading to frustration with the handling of the situation.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.