H&Q Jewelers, located at 3201 E Colonial Dr Ste D28, Orlando, FL 32803, operates in Orange County and specializes in custom jewelry design, particularly engagement rings. At H&Q Jewelers, the staff comprises experienced professionals committed to delivering five-star customer service. The store is co-owned by Huy Tran, whose family has a background in the jewelry business.
This jeweler offers a range of services including custom engagement ring creation, resizing, and repair for various types of jewelry. Their commitment to quality craftsmanship is evident in their ability to create unique pieces tailored to customers' specific desires and budgets.
The overall customer feedback suggests a strongly positive sentiment towards H&Q Jewelers, with 95 reviews resulting in an approximate sentiment distribution of 90% positive, 5% neutral, and 5% negative.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review:
Tamy mentioned H&Q Jeweler as a place that excels in custom jewelry, particularly for their wedding band and necklace. Customers are impressed by the attention to detail, professional staff, and timely updates during the process.
Worst Review:
Katie expressed disappointment regarding her experience when needing a simple repair, highlighting issues with communication and the longevity of the repair work.
**Operating Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 5:00 PM |
Staff members include Huy and Jonathan, whose dedication to customer satisfaction has been highlighted in multiple reviews.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.