Sergio's Fine Jewelry, located at 423 S Semoran Blvd, Orlando, FL 32807, is a family-owned jewelry store that has been serving the community since 1980. With an extensive range of services, the jeweler specializes in creating custom engagement rings, offering a personal touch in the design process. Customers appreciate the attentive service provided by Sergio and his skilled staff, who are known for their expertise in quality jewelry manufacturing and repair.
The store operates in Orange County and is open Monday to Friday from 10:30 AM to 5 PM, Saturday from 10:30 AM to 3 PM, and is closed on Sunday. They are well-equipped to handle various jewelry needs, from designing unique pieces to repairing existing items, emphasizing customer satisfaction in every transaction.
Overall Sentiment from Online Customer Reviews:
Based on the reviews analyzed, the overall sentiment is positive, with approximately 78% positive, 15% neutral, and 7% negative responses. Customers frequently highlight the exceptional service and quality of the pieces, though some negative comments refer to limited customer interaction under busy circumstances.
Best Review:
A customer praised Sergio's Fine Jewelry for the quality of their work and noted that they always leave satisfied with excellent service. They emphasized the welcoming atmosphere and the family's attention to customer needs.
Worst Review:
One reviewer expressed disappointment regarding a perceived lack of customer service during a busy period, indicating that they felt rushed during their visit, which affected their overall experience.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday to Friday: 10:30 AM - 5 PM
- Saturday: 10:30 AM - 3 PM
- Sunday: Closed
Staff members mentioned include Sergio and his family.
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 468
Store Phone Number: 4073821082