Victoria Jewelers, located at 4845 New Broad St, Orlando, FL 32814, is a premier jewelry store in Orange County known for its exceptional engagement ring creation and customer service. With a remarkable rating of 4.9 based on 84 reviews, the store has established a strong reputation for its personalized service, craftsmanship, and attention to detail. Their team, including skilled jewelers like Dustin and experienced staff, works diligently to ensure that customers receive custom pieces that align with their visions and preferences.

The store specializes in custom jewelry design, focusing on engagement rings and offering appraisals and watch repairs. Customers have noted the welcoming atmosphere and the dedication of the staff to meet individual needs without pressure to upsell. Many reviews highlight clients' satisfaction with their engagement rings, emphasizing the quality of the diamonds and the creative designs provided.

Operating hours are as follows:
- Tuesday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
- Monday: Closed

Customer Reviews Sentiment:
Overall Sentiment from Online Customer Reviews: 95% positive, 4% neutral, 1% negative. The feedback demonstrates a warm response toward the store’s service and products.

Best Review: One customer praised the store for a seamless experience in creating a custom engagement ring, highlighting the attentive service from Dustin and expressing immense satisfaction with the final product.

Worst Review: A review noted that one customer's experience included minor issues with an engagement ring but emphasized the sincere effort from the staff to rectify the situation promptly.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.