Gold Rush/Elite Gold and Diamonds, located at 2401 Liberty Heights Ave, Baltimore, MD, is a noteworthy destination for anyone looking to create a unique engagement ring. Situated in the heart of Baltimore, this store combines a broad selection of exquisite jewelry with keen customer service, aiming to provide a warm and personalized shopping experience.
The team at Gold Rush/Elite consists of dedicated professionals who are committed to listening to customers and bringing their dream rings to life. Many visitors commend the friendly atmosphere and the staff's willingness to assist in crafting custom designs. Although most reviews shine a positive light on the customer service, some feedback points to mixed experiences regarding pricing and customer interactions.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while around 10% have neutral feelings, and another 10% voice dissatisfaction about pricing or service.
Opening Hours:
Monday: 11 AM - 7 PM
Tuesday: 11 AM - 7 PM
Wednesday: 11 AM - 7 PM
Thursday: 11 AM - 8 PM
Friday: 10 AM - 8 PM
Saturday: 10 AM - 8 PM
Sunday: 12 PM - 6 PM
Best Review: Monwar praised the welcoming vibe and the helpfulness of the staff, emphasizing how they made the experience enjoyable and stress-free.
Worst Review: Alexander felt that the jewelry was overpriced, mentioning a negative experience with the sales team, which left him feeling undervalued as a customer.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 29
Store Phone Number: 2406028813