Jewelry and Watch Repair Center, Baltimore MD

Towson Jewelry Repair Center, located at 5855 York Rd, Baltimore, MD 21212, operates in Baltimore County. With a commendable rating of 4.3 from 49 reviews, this jeweler specializes in a wide range of services including engagement ring creation, repair, and watch battery replacement. The skilled staff, known for their professionalism and quality work, have garnered praise for their accommodating customer service.

Customers appreciate the quick turnaround times, with many noting efficient battery replacements and the ability to swiftly resize or repair jewelry. The staff reportedly create beautiful and custom engagement rings, ensuring that each piece retains a high standard of quality.

However, some reviews indicate mixed experiences, particularly with pricing discrepancies, where some customers felt the final costs exceeded initial quotes. It's also noted that service may vary during peak hours, as illustrated by one individual's experience of delayed assistance.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Michael praised the friendly staff and the quality of work provided, emphasizing that the service was commendable at a good price.
Worst Review: Erica expressed dissatisfaction with the company's customer service due to an employee's refusal to follow health guidelines.

Operating Hours:
- Monday to Friday: 10 AM – 6 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.