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67% Score | Zales Jewelers - Security Square Mall in Baltimore MD

Zales Jewelers, located at 6901 Security Blvd, Ste 823, Baltimore, MD 21244, operates in the jewelry retail sector of Baltimore County. This establishment offers a range of services primarily focused on engagement ring creation and customization. Customers can enjoy personalized assistance from knowledgeable staff members who are dedicated to helping create unique pieces.

Customer feedback highlights mixed sentiments about the store. Positive experiences often emphasize the professionalism and knowledge of the staff, with customers appreciating the helpfulness in finding the right jewelry. In contrast, some negative reviews point out frustrations with service delays and communication issues, especially concerning expedited orders.

Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 0%
Negative: 33%

**Best Review:** A customer noted the exceptional professionalism and knowledge of the staff, particularly praising their ability to assist in selecting the right piece without wasting time.

**Worst Review:** One customer expressed dissatisfaction with the service, describing a frustrating experience with delayed updates on an engagement ring order, ultimately deciding against future purchases from the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Operating Hours:
- Monday to Saturday: Hours not specified
- Sunday: Hours not specified

Staff members mentioned include Mr. Glenn, a representative noted for his sales expertise.

Positivity Score: 67%
Total Customer Feedback Reviewed: 3

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - Security Square Mall
Zales Jewelers - Security Square Mall
67%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - Security Square Mall
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