Uptown Jewelers, located at 1422 Reisterstown Road, Pikesville, MD, is a cherished local destination for those seeking beautifully crafted engagement rings and fine jewelry. Family-owned since 1995, this gem in Baltimore County offers a personalized touch that keeps customers coming back for more. With a perfect 5-star rating from over 50 Google reviews, it's clear that the commitment to quality and customer service is paramount here.
The talented team at Uptown Jewelers specializes in custom-designed jewelry, allowing customers to create unique pieces that celebrate life's special moments. The staff, including owner Ofer and his knowledgeable team, consistently receive accolades for their friendliness and expertise, making every visit feel special. Services extend beyond engagement rings to include meticulous jewelry and watch repairs, appraisals, and buying unwanted metals, ensuring a comprehensive jewelry experience.
Customer Sentiment: Around 85% of customers express high satisfaction, while 10% share neutral feedback and about 5% mention minor concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Clinton praised Uptown Jewelers for their exceptional service and satisfaction with his engagement ring purchase, describing the experience as truly rewarding.
Worst Review: A customer named Zhiwei expressed disappointment regarding a resizing service, feeling that the resolution to his concerns could have been better managed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 59
Store Phone Number: 4106022135